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How congtogell Handles Your Personal Data

Your account data — including your registered wallet details for DANA, OVO, and GoPay — is handled with clear boundaries. This page explains what we collect, why we collect it, and how you can request changes or deletion at any time.

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congtogell How congtogell Handles Your Personal Data
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How We Protect and Manage Your Data

Data security on congtogell runs through several layers — from how your wallet details are stored to how we handle login sessions and payout verification. Here is what that looks like in practice.

Encrypted Storage

Account credentials and linked wallet identifiers for DANA, OVO, and GoPay are stored using encryption at rest. We do not log full wallet numbers in plain text anywhere in our system.

Session Security

Each login session generates a unique token. If we detect a login from an unfamiliar device or location, an OTP verification step is triggered before account access is granted.

Payout Verification

Before a withdrawal is processed to your DANA, OVO, or GoPay wallet, we match the request against your registered account details. This step protects against unauthorised withdrawal attempts.

Data Retention Policy

We keep your account data only as long as required by applicable law. Once that period ends, inactive account records are deleted or anonymised — not archived indefinitely.

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Reach Us About Your Data

If you want to review, correct, or remove your personal data, our support team handles privacy requests directly. Reach out through any of the channels below and we will respond as quickly as we can — typically within one business day for account-related data queries.

Live Chat Open the chat widget on congtogell to submit a data access or deletion request. Available around the clock for account holders.
Email Support Send your privacy request to our support address listed in your account settings. Include your registered contact detail so we can verify ownership.
Account Settings Some data fields — display name, linked wallet reference — can be updated directly from your account settings page without contacting support.

Your Privacy Questions, Answered

Real questions about how your data is handled on congtogell — covering access rights, wallet data, cookies, and how to get in touch.

We collect your registered name, contact details, and the e-wallet identifiers you link — DANA, OVO, or GoPay. Device and session data are also logged for security purposes.

Yes. Submit a data access request via live chat or the support email listed in your account settings. We will respond within one business day for verified account holders.

Contact support through live chat or email with your registered details. Once ownership is verified, we will process the deletion request in line with applicable local law requirements.

No. Your wallet identifiers are used only to process your deposits and withdrawals. We do not sell or share payment data with advertisers or unrelated third parties.

Cookies track your session state and in-lobby preferences. You can adjust or block cookies through your browser settings; some account functions may be affected if session cookies are disabled.

After the retention period required by applicable local law, inactive account data is deleted or anonymised. You can also request early deletion by contacting our support team directly.

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