Reference

What You Agree To When You Use congtogell

These terms set out the rules that apply to your account, your transactions via DANA, OVO, or GoPay, and your access to every part of the congtogell lobby.

Account EligibilityDANA · OVO · GoPay TransactionsFair Use PolicyAccount Security RulesJurisdiction-Dependent Access

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ACCOUNT STANDARDS

How We Protect Your Account and Data

Your account security and the integrity of your transaction history are central to how we operate. We apply standard encryption to all account sessions and wallet data, and we do not share your personal details with third parties outside of what is required for payment processing through DANA, OVO, or GoPay. You can request a review of the data we hold on your account at any time through our support channel.

Data Handling We collect only the account and transaction data needed to operate your wallet and verify payments. No data is sold or shared beyond payment processing requirements.

Cookie Use Cookies keep your session active and remember your account preferences. You can manage cookie settings through your browser at any time without losing your account access.

Account Security Each login is protected by OTP verification sent to your registered number. If you suspect unauthorised access, contact support immediately to freeze your account.

Data Requests To request a copy of your account data or ask us to remove it, contact support with your registered account details. We process these requests in line with applicable local law.

CONTACT CHANNELS

Reach Us About Your Terms Query

If any part of these terms is unclear, or if you need to raise a concern about your account, our support team is available around the clock. Reach us through live chat, email, or WhatsApp — whichever fits your situation. Players in Bekasi and Tangerang can expect the same response times as any other region we serve.

How These Terms Apply to Your Account

congtogell Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account on congtogell, you confirm that you meet the eligibility requirements for your region and that you accept these terms in full. We reserve the right to update these terms at any time; continued use of your account after a change is posted

1
means you accept the revised version. All wallet transactions — whether you fund your account through DANA, OVO, or GoPay — are subject to the transaction rules described here, including verification steps we may require before processing a withdrawal. We do not accept liability for service
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interruptions caused by factors outside our control, including network issues on your e-wallet provider's side. If a payment is flagged during verification, we will contact you through the support channel linked to your account before taking any action. These terms are governed by the laws of
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the jurisdiction applicable to your region; where local law restricts access to certain services, those restrictions apply automatically to your account. Disputes should be raised through our support channel first; we aim to resolve account-level issues before any formal process is needed.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering your rights, your wallet transactions, and how to get things changed or reviewed.

Access depends on local law and is available where permitted in your region. Open your account and confirm your eligibility during registration; we will notify you if a restriction applies to your area.

If we update these terms and you do not agree, you should stop using your account and contact support to close it. Continued use after a change is posted means you accept the updated version.

Contact our support team via live chat, email, or WhatsApp with your registered account details. We will process your data request in line with the law applicable to your region.

A flagged transfer means our system needs to verify the wallet number against your account. Contact support with your transaction reference and we will review it as a priority.

Yes. We may suspend or close an account if we detect a breach of these terms, including misuse of wallet transfers or providing false registration details. We will contact you before taking action where possible.

Raise it through our support channel first — live chat or WhatsApp is fastest. We aim to resolve account and transaction disputes directly before any formal process is needed.

What You Agree To When You Use congtogell

How We Protect Your Account and Data

Reach Us About Your Terms Query

Common Questions About These Terms

01 Can I use congtogell if I'm in Indonesia?

02 What happens if I disagree with a change to the terms?

03 How do I request a copy of the data congtogell holds on me?

04 My DANA or OVO transfer was flagged — what do I do?

05 Can congtogell suspend my account under these terms?

06 Who do I contact if I have a dispute about a transaction?

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